order@slurplaboratories.com
Customer support (emails are seen but not replied to until the store reopens)
press@slurplaboratories.com
For publications and creators looking to collaborate
business@slurplaboratories.com
For distribution, wholesale, and retail partners
william@slurplaboratories.com
Direct line to me. Will respond in due time. All love.
Dispensary will be down until mid August.
To prevent any more delays (and spare you further suspense), your order’s been cancelled and refunded. If you did request for it—and heard nothing back—this one’s long overdue. We tried to push forward with new logistics operations and get every order out within the promised timeframe, but that was idealistic. The truth is: rushing it would’ve meant forcing the wrong decisions, with the wrong partners, at the wrong cost. We tried, pushing past promised timeframes, but it didn't make sense. We know the silence and shifting timelines haven’t been easy—and we’re taking every frustration forward to rebuild a system that makes sense. When the dispensary reopens, you’ll feel why this was the right move. It's for good reason, promise.
*Cancelled & refunded orders do not pertain to orders with a US shipping address: all USA orders have been processed and shipped out
Note: Refunds will be credited back to your original payment method within 5–10 working days.
Love,
Will — Founder